Privacy Policy

When you use our contact form or book a service, we collect:

• Name
• Email address
• Phone number
• Event location and date
• Services requested

We use your data to:

• Provide you with booking confirmations and service updates
• Send you transactional text messages and reminders related to your event — you may reply STOP at any time to opt out
• Follow up after your event about future bookings or feedback

By submitting our booking form and providing your phone number, you consent to receive these communications. We do not send unsolicited marketing messages unrelated to your event.

We use the following third-party services to operate this website:

• Resend — sends booking confirmation and follow-up emails. Receives your name and email address.
• Google Analytics — measures website traffic and visitor behavior. Receives anonymized usage data.
• Cloudflare — hosts our website. Receives standard technical request data such as IP address and browser type as part of hosting.

Your data is never sold or shared outside these essential service providers.

For corporate, school, nonprofit, municipal, and large-scale events, we may collect additional business information necessary to coordinate services, including company name, event contacts, venue logistics, insurance requirements, and invoicing details.

This information is used solely to provide services, communicate about your event, process invoices, and meet operational or legal obligations. We do not sell or share corporate contact information for advertising purposes.

We take reasonable administrative and technical measures to protect personal and business information from unauthorized access, misuse, or disclosure. While no online system can guarantee absolute security, we work with trusted service providers and follow reasonable safeguards to protect submitted information.

Our website uses cookies to enhance your browsing experience and analyze traffic. This includes analytics cookies set by Google Analytics and functional cookies used to confirm form submissions. You can disable cookies in your browser settings, though some features may not work properly.

We retain booking and payment records for 7 years as required for tax and accounting purposes under Massachusetts and federal law. Contact and marketing data is retained until you request removal. Analytics data is retained for 14 months by default.

You may request to have your personal data removed by contacting us at info@giovannasentertainment.com.

To stop receiving text messages from us, reply STOP to any text. To opt out of email communications, contact us directly or use the unsubscribe link in any marketing email.